Terms of Use

General terms

The general terms of use (“Terms of Use”) are available on the website [http://www.e-srv.se](http://www.e-srv.se) (the “Website”). The Terms of Use apply to all services, all use and all content on the Website.


The booking service “e-srv” is owned by Mebyou - e-srv AB, 559010-7701.

e-srv is offered on the condition that you accept the Terms of Use without reservation. This also applies to terms stated on other pages on prod.e-srv.se. Your use of e-srv confirms this agreement in all respects and conditions.


Changes to the terms of use

Mebyou - e-srv AB reserves the right to change the general terms for the e-srv service whenever this is deemed necessary.


The user’s commitments

When registering, users accept that personal data will be stored.
Information provided or sent to e-srv must be truthful and correct.
This refers for example to personal names.

You specifically undertake, when using the Website (prod.e-srv.se) and its services, to comply with applicable legislation and to respect the rights of third parties and these Terms of Use.


Links to other websites

The Website (prod.e-srv.se) may contain links to other websites (“Links”). These websites are not controlled by e-srv and e-srv is therefore not responsible for the content of these websites; this applies without exception to all links to external websites. e-srv is also not responsible for the transfer of data from the external links referred to from the Website (prod.e-srv.se). This applies without exception to all forms of transfers. e-srv only offers these links as a service to the user. The presence of these links does not necessarily mean that e-srv supports the views presented by these websites or their operators.


Copyright and trademark information

All content on the Website (prod.e-srv.se) is: Copyright 2022 by Mebyou - e-srv AB and/or their partners. All rights reserved. You may not in any way publish, distribute or reproduce material, trademarks, images or other intellectual property or information owned by third parties in any form, commercially or privately, without first having obtained permission from the owners or rights holders of such works.


Misuse and unauthorised use

By using the Website (prod.e-srv.se), you confirm and guarantee that you will not use it in such a way that it violates Swedish law or the terms on this page (prod.e-srv.se). Under no circumstances may you use the Website (prod.e-srv.se) in a way that may damage, disable, overload, destroy or otherwise negatively affect other users’ visits to the Website (prod.e-srv.se). You may not access or attempt to access material that you have not been granted written permission to access through the Website (prod.e-srv.se).

You agree to: Not in any way infringe the legal rights of others. Not publish, upload or distribute any form of harmful or inappropriate material or information. Not upload files or other material protected by copyright without yourself holding these rights or having obtained permission from the rights holder. Not advertise, promote or otherwise attempt to sell goods or services. Not conduct surveys, forward chain letters or organise pyramid schemes. Not download any file where you know or ought to know that it may not be distributed due to copyright reasons.

e-srv has no obligation to monitor all services on the Website (prod.e-srv.se). However, e-srv reserves the right to review material published on the Website (prod.e-srv.se). e-srv reserves the right to exclude and prevent access to material and, without notice, remove such material.


Termination/access restriction

e-srv reserves the right, without notice, to terminate your access to the Website (prod.e-srv.se) and its related services. You, as a visitor, user or member of this Website (prod.e-srv.se), hereby accept these terms. Violation of these terms may result in exclusion from the Website (prod.e-srv.se) and in the worst case legal action under Swedish and international law.


Reservations and disclaimer

Under no circumstances shall e-srv be liable for indirect damage or direct damage that affects you as a user where you yourself have contributed to the damage.

To the extent permitted by applicable law, e-srv hereby disclaims all representations, warranties, conditions or other provisions (including but not limited to express or implied warranties regarding quality or suitability) relating to the Website (prod.e-srv.se).


About the General Data Protection Regulation

e-srv manages the buyer’s personal data in accordance with the General Data Protection Regulation (GDPR) and never discloses them to any party that is not connected to e-srv. The only exception is if we explicitly, at the time of purchase, ask for your consent.

Mebyou - e-srv AB processes all information about you as a user, such as personal name, email and other details, using data processing. The processing of this data is carried out for administration of the customer relationship between you and the facilities and partners connected to e-srv and to provide important information about your purchased services (for example booking confirmations). Upon registration, you may also receive mailings from e-srv and from connected partners. You can opt out of these mailings at any time.

If you represent an association and register as a contact person, your details will be published, for example in the municipality’s association register. If you do not want this, you must ask to be excluded from such publication.


Applicable law

These Terms of Use and any disputes arising from them or from the use of the Website (prod.e-srv.se) shall be governed by and interpreted in accordance with Swedish law. Any disputes shall be settled by Swedish general courts.


About us

The services are provided by Mebyou - e-srv AB, Org. No.: 559010-7701. Allégatan 67, 503 37 Borås


Purchase terms

Last updated 2022-08-29


Prices

The booking service e-srv states all prices in SEK including VAT.


Card details

The handling of card details is done by our partner Swedbank Pay, a PCI-certified payment gateway. All transactions with Swedbank Pay are encrypted with the highest possible security and e-srv never sees the buyer’s card details.


The handling of card details is done by our partner Nets, a PCI-certified payment gateway. All transactions with Nets are encrypted with the highest possible security and e-srv never sees the buyer’s card details.


Payment

Payment can be made with Swish or bank, payment or credit cards linked to Visa, MasterCard, American Express or Maestro. You can also pay with digital punch cards provided by e-srv. No additional fees are charged. Cancellation with refund is generally possible up until six hours before the booked time, but special terms may apply at the time of purchase and will then be stated there. When cancelling a time that was paid with a bank, payment or credit card, a cancellation fee of 12.50 SEK is charged.

You must be at least 18 years of age to make a purchase unless otherwise stated in specific terms at the time of purchase.


Right of withdrawal

Time-limited service offers

According to the Distance and Doorstep Sales Act (3 § SFS 2005:59), there is no right of withdrawal for this type of offer, but for most purchases it is possible to cancel up until six hours before the scheduled time for delivery of the purchased service.


Misuse

In the event of misuse of the service, we reserve the right to suspend the user. If this happens, any credit balances the user has will lapse.


Right of use of purchased service

A purchased service can only be used in its entirety on one occasion. It is not possible to receive the service or parts of it back as cash or to save it for future use. The purchase is personal and cannot be shared by several people unless explicitly stated. Also carefully read any special terms that may exist for a specific purchase.